Aim: To evaluate the impact of using 'Situation-Background-Assessment-Recommendation' method ('SBAR') in a palliative care setting. Background: Effective handover communication is crucial for patient safety. Standardised communication tools, such as the SBAR method, are recommended to reduce errors and improve care coordination, but their use in palliative care is not investigated. Design: Mixed method study design, adhering to the GRAMMS guideline. Methods: From January to October 2021, a SBAR guide tailored for palliative care was developed using the Delphi method and implemented in a Hospice setting. Data on 150 nurse handovers were collected before and after implementation to assess changes in nursing outcomes, including medication errors, adverse events and the identification of psychological and spiritual needs. Nurses' perceptions on the handover process were gathered through a qualitative survey. Results: The SBAR guide significantly improved the handovers quality, reducing medication errors and eliminating adverse events postimplementation. The identification of psychological and spiritual needs increased during postimplementation period. Nurses also reported improved clarity, accuracy and completeness of information during handover. Conclusion: This is the first study to evaluate the impact of SBAR for handover in palliative nursing care. Findings show the added value of using communication tools.
- Using 'situation‐background‐assessment‐recommendation' method in palliative care to enhance handover quality and nursing practice
- Floriana Pinto (Corresponding Author)Pasquale Roberto (Author)Lucrezia Bianca Ferrario (Author)Laura Marotta (Author)Doriana Montani (Author)Gaetano Auletta (Author)Laura Zoppini (Author)Emanuela Foglia (Author) - Università Carlo Cattaneo - LIUC, Research fields: Industrial engineering and information engineering
- Journal of clinical nursing, Vol.34(1), pp.117-127
- 2025
- 11/11/2024
- Wiley; Hoboken
- 0962-1067; 1365-2702
- A stampa ; Online
- 11
- English
- Tutti i diritti sono riservati ai legittimi detentori del copyright. L'Università Carlo Cattaneo - LIUC pubblica i dati relativi alle pubblicazioni di ricerca realizzate dai propri affiliati. La presenza nell'archivio ARL di testi completi non determina in alcun modo la libera riproduzione degli stessi, ma esclusivamente la possibilità della loro consultazione sul sito di ARL.
- Research fields: Industrial engineering and information engineering
- Journal article
- 991001046181205126