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Tourism implications of online response to terrorism
Journal article   Peer reviewed

Tourism implications of online response to terrorism

Aulona Ulqinaku and Gulen Sarial Abi
Annals of tourism research, Vol.86, pp.1-4
2021
Scopus ID: 2-s2.0-85083009614
Web of Science ID: WOS:000640584200002

Abstract

Terrorist attacks Anger Fear Social media Tourism
Individuals all around the world are under constant threat of terrorist attacks. Not surprisingly, terrorist attacks have a strong impact on tourism. However, tourism research is silent on how people respond online after terrorist attacks. Analyzing 154,390 tweets that were posted on Twitter after eight major terrorist attacks that occurred between November 24, 2016 and January 10, 2017, our results demonstrate that people show more anger-related compared to fear-related emotions online after terrorist attacks. We call for further research in tourism to understand how tourism managers and public policy makers can leverage social media after terrorist attacks.
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