Abstract
This study is concerned with evaluating the performance of different storage policies and tour construction procedures for multi-command picking using automated storage-retrieval systems (AS/RS). The AS/RS machine travel time for each storage policy is derived as a function of the shape of the storage area, the number of picking points and the sequencing algorithm used. The combination of these variables yields various solutions to the problem, thus providing a useful guide in designing effective picking systems. The average travel time of the AS/RS in each configuration is calculated by computer simulation in a full factorial experimental design. A subset of the results derived from this study has been successfully implemented in a case study, involving the BMW AG Italy spare parts distribution warehouse.