Abstract
This case study aimed to investigate which are the main pillars of the management model and how the management model has changed in order to face the new business challenges. Our proposal integrates many of the latest best scientific and robust approaches on the theme with a practical research study conducted on seven Italian multinational companies. In particular, the concept and the elements that form the management model is missing for both academia and management. Thus, the findings of this research study is a framework for both academia and management, which fills the gaps identified in existing knowledge. In particular, this research study contributes to knowledge by: 1) providing and explaining which are the main pillars of the management model, 2) providing a new management model's framework able to deal with the new business challenges.