Abstract
The health sector, in addition to its importance for the well-being of the population, has important economic implications. It is characterised by constant changes in terms of available technologies, demographics of the professionals, characteristics of the general population and patients' needs. Healthcare services are moving towards personalised medicine, patient-centred and value-based approaches, but it is often difficult to adapt health services to this shifting. Therefore, it is of interest to understand how healthcare pathways can be re-engineered through co-design and change management approaches. This work is structured in three papers that integrate qualitative and quantitative methodologies and focus on the topics of co-design and change management by highlighting their characteristics, enabling factors, conceptual frameworks and implementation tools in order to enrich the literature stream and provide practitioners with practical tools for the revision of healthcare services from a patient-centred perspective.