Abstract
In contemporary inter-organizational relationships, digital platforms have gained attention for the enabling and improvement of communication, knowledge generation and information diffusion. This paper focuses on the cooperation, coordination and collaboration among a cluster of firms engaged in the usage of a digital platform. By integrating qualitative enquiries and social network analysis, we illustrated the role of the digital platform in the interaction within this cluster. Our research integrates theories pertaining to cooperation, coordination and collaboration in a framework of multiple stages, and clarifies the role of digital platform in this framework.