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Developing a framework for shared responsibility: the role of digital technology
 

Developing a framework for shared responsibility: the role of digital technology

Shiting Wang Haiat Perozzo
Technologies for organizations and society: balancing sustainable innovations and social implications, pp.369-386
Lecture notes in information systems and organisation, 80, Springer
2025
: https://doi.org/10.1007/978-3-032-01697-3_18
Digital technology Generative AI IoT Shared responsibility
In the realm of Information Systems (IS), shared responsibility is a crucial yet ambiguously defined concept. This study addresses the research gap by applying the Gioia Methodology to a dataset of first-order concepts derived from a systematic literature review. These concepts were distilled into second-order concepts and further aggregated into three overarching dimensions: Technological Adoption and Resistance, Information Control and Power Dynamics, and Trust and Transparency. Our findings emphasize the critical role of digital technologies in mediating shared responsibility. By comparing Internet of Things (IoT) and Generative Artificial Intelligence (Generative AI) technologies, we illustrate how each influence these aggregated dimensions differently. IoT enhances operational efficiency and transparency but can reinforce existing power structures, while Generative AI democratizes access to advanced capabilities yet complicates accountability due to its black-box nature. This study contributes to the IS field by providing a structured framework for understanding and defining shared responsibility, highlighting the evolving dynamics of human-technology interaction. Future research should focus on developing robust frameworks to support transparent and trustworthy relationships in digital ecosystems.

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