Please use this identifier to cite or link to this item: http://arl.liuc.it/dspace/handle/2468/6181
Title: Repetita iuvant: exploring and supporting redundancy in hospital practices
Authors: Cabitza, Federico
Ellingsen, Gunnar
Locoro, Angela
Simone, Carla
Issue Date: 2018
Publisher: Springer Science+Business Media
Bibliographic citation: Cabitza Federico, et al. (2018), Repetita iuvant: exploring and supporting redundancy in hospital practices. In: Computer supported cooperative work, vol. 27, n. 3-6, December 2018, p. 1051-1084. E-ISSN 1573-7551. DOI 10.1007/s10606-017-9303-z.
Abstract: This paper discusses the role of redundancy in hospital work, especially in facilitating the cognitive and coordinative tasks of health practitioners in clinical settings. It also investigates the ways in which health information technology can preserve, support and even enhance this role by being grounded in the observations and analyses that two research groups in Italy and Norway carried out in independent studies. In the present study, this previous research is reassessed and shaped into a unified and coherent design-oriented framework. This framework considers four kinds of data redundancy and outlines their peculiarities and the typical conditions in which they occur. In particular, the paper reports how these kinds of redundancies are exploited in both written artifacts and oral communications and how they affect each other. The paper also reports the impact of redundancies on the articulation work of physicians and nurses by playing either a negative or, more often, a positive role depending on the context. A series of lessons learnt are then proposed for the design of suitable coordination mechanisms that could preserve or even utilize this neglected phenomenon, which is strongly related to the interpretative and coordinative practices that are articulated in the patient's record.
URI: http://arl.liuc.it/dspace/handle/2468/6181
Journal/Book: Computer supported cooperative work
Appears in Collections:Contributo in rivista

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