Please use this identifier to cite or link to this item: http://arl.liuc.it/dspace/handle/2468/3313
Title: The pursuit of happiness: the virtuous circle of an IT tool
Authors: Sebastiano, Antonio
Carugati, Andrea
Giangreco, Antonio
Issue Date: 2013
Publisher: Springer
Bibliographic citation: Sebastiano Antonio, Carugati Andrea, Giangreco Antonio (2013), The pursuit of happiness: the virtuous circle of an IT tool. In: Spagnoletti Paolo, ed., Organizational change and information systems: working and living together in new ways. (Lecture notes in information systems and organisation, 2). Berlin: Springer, p. 51-60. ISBN 978-3-642-37227-8. E-ISBN 978-3-642-37228-5. DOI 10.1007/978-3-642-37228-5_6.
Abstract: This study analyzes the modernization process of an Italian nursing home driven by the development and usage of software developed in-house. To clarify contradictory results regarding information technology performance in healthcare settings, this study points at the benefits gained by both the users of the software and the guests of the nursing home. This is done collecting both qualitative and descriptive quantitative data regarding the quality of life of the guests and the way operators are affected as result of the new tool adopted. Our study shows that bottom-up participatory design with autonomy, user friendliness and job simplification, and orientation toward guests, were the elements that concurrently generated a virtuous circle for the guests, the users and therefore the organization as a whole.
URI: http://arl.liuc.it/dspace/handle/2468/3313
Journal/Book: Organizational change and information systems: working and living together in new ways
ISBN: 978-3-642-37227-8
Appears in Collections:Contributo in volume

Files in This Item:
File Description SizeFormat 
3313.pdf
  Restricted Access
258,55 kBAdobe PDFView/Open Request a copy


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.