Please use this identifier to cite or link to this item: http://arl.liuc.it/dspace/handle/2468/2524
Title: Exploring the use of ERP systems by SMEs
Authors: Tagliavini, Marco
Faverio, Paolo
Ravarini, Aurelio
Pigni, Federico
Buonanno, Giacomo
Issue Date: 2002
Publisher: IIIS, International Institute of Informatics and Systemics
Bibliographic citation: Tagliavini Marco, et al. (2002), Exploring the use of ERP systems by SMEs. In: 6th World Multiconference on Systemics, Cybernetics and Informatics: July 14-18 2002, Orlando, Florida, USA: proceedings. Vol. 18.: Information systems, concepts and applications of systemics, cybernetics and informatics. Orlando: IIIS, p. 310-315.
Abstract: Nowadays most of large companies have been using an ERP system, thus ERP vendors are moving their attention toward small and medium enterprises (SMEs), by offering simplified and cheaper solutions. Such an approach is mostly due to SMEs' lack of internal competence and resources, while most of large companies have been investing time, money and human resources to modify their strategies and exploit the opportunities related to the business use of information technologies. Experiences on the field show that SMEs often fail in recognizing the economic and organizational impacts related to the use of ERP systems: as a consequence, the evaluation of acquiring an ERP system, instead of choosing a system supporting specific business functions, is a strategic decision that, mostly within SMEs, should be supported by evaluation models. Starting from a theoretical model analysing the opportunity of acquiring an ERP system according to the evaluation of both the business complexity and the level of organizational change, this work aims at verifying on the field the hypotheses of this model as well as to look for other criteria suggesting the most suitable solution according to the business features. This paper will describe in detail the results coming from a survey on a set of 79 Italian SMEs.
URI: http://arl.liuc.it/dspace/handle/2468/2524
Journal/Book: 6th World Multiconference on Systemics, Cybernetics and Informatics: July 14-18 2002, Orlando, Florida, USA: proceedings. Vol. 18.: Information systems, concepts and applications of systemics, cybernetics and informatics
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