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Title: A model for R&D performance measurement
Authors: Lazzarotti, Valentina
Manzini, Raffaella
Mari, Luca
Issue Date: 2011
Publisher: Elsevier
Bibliographic citation: Lazzarotti Valentina, Manzini Raffaella, Mari Luca (2011), A model for R&D performance measurement. In: International journal of production economics, vol. 134, n. 1, Nov. 2011, p. 212-223. ISSN 0925-5273. DOI 10.1016/j.ijpe.2011.06.018.
Abstract: R&D activities are increasingly costly and risky and, as a consequence, measuring their performance and contribution to value becomes critical. This paper illustrates a formal model for measuring R&D performance, based upon a balanced and synthetic evaluation of quantitative indicators from five different perspectives of performance: financial, customer, innovation and learning, internal business, alliances, and networks. The model is built in coherence with the suggestions coming from the theory of measurement in soft systems, which gives relevant guidelines for ensuring validity, objectivity and inter-subjectivity of the model. Then, an application in a real R&D setting is described, which helps to understand the model and to enlighten its main advantages and limits.
Journal/Book: International journal of production economics
ISSN: 0925-5273
Appears in Collections:Contributo in rivista

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